FAQs

 

How long does shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How does the Boltz Retro Stick work?

 

• Plug in the Stick : Connect Boltz Retro Stick to your TV or computer monitor's HDMI port.
• Set Up the Controllers : Insert the USB receiver into the stick. Make sure to turn on the controllers with the on/off button.
• Power Up : Use the micro USB cable to power the stick. You can plug it into a wall outlet , your PC, or directly into your TV.
• Automatic Startup : Once powered, the console will start up on its own.
• Navigation : Use the menu to select and organize your games, search for specific titles, or add favorites.
• Save Your Progress : Never lose your game progress with the built-in save feature.
• Memory Card : Ensure that the memory card, which contains the games, is securely plugged into the USB receiver. This step is crucial for accessing the game library.

 

What's included?

 

• 1* retro stick
• 1* Wireless Controllers
• 1* Wireless Signal Receiver
• 1* USB Charging Cable
• 1* HDMI Extension Cable
• 1* Memory Card
• 1* User Guide

 

Does it support multiplayer?

Absolutely! Our consoles support up to 2 controllers, allowing for thrilling multiplayer action across a wide range of classic titles.

What is the resolution?

Experience premium visuals with our console, boasting breathtaking 4K HD display, seamless gaming at 60Hz, and ultra-sharp resolution of 1280*720p.

Do these work on other televisions without 4K?

They work on any TV as long as it has an HDMI input.

Do I have the ability to save my progress?

Yes, pressing select + start during gameplay brings up a menu to continue, exit, save, and load a game state.

Does it require an internet connection of any kind?

You can play without any internet connection.

What are the differences between the game bundles?

The 20,000 option includes a basic selection of popular classic games, offering a wide range of genres and consoles.
With the 40,000 option, you'll find an expanded library that includes all games from the 20,000 package plus additional games. This package includes all of the consoles but some with limited games. This is perfect for the dedicated gamer who wants the most comprehensive gaming library.